FAQ

Poochkins provides premium dog boarding services with luxurious pet home stay, personalized feeding plans, regular exercise routines, and 24/7 supervision to ensure your dog's comfort and safety.

Poochkins – Pet Home Stay is located in Noida, Uttar Pradesh.
You can book a stay by contacting us directly. Full payment must be made prior to the service being rendered.
Discounts and memberships may be offered at the sole discretion of Poochkins.
Reservations can be cancelled at any time. Refunds depend on the notice period: fully refundable if cancelled 14+ days in advance, 50% refundable if 7 days in advance, and 25% refundable if up to 3 days in advance. There are no refunds for early departure.
Re-booking is subject to availability and may incur new or additional rates.
Basic meals are included in the stay. You may also provide your dog’s usual food, with detailed feeding instructions.
We can administer oral medication at no extra charge. Medications must be provided in their original containers with detailed administration instructions. We do not administer injections.
You can bring your dog’s bedding (if it can be laundered) and toys (without squeakers). All personal items should be clearly marked with your dog’s name.
Dogs must be free of fleas and ticks, and not have any communicable diseases within the last 30 days. Required vaccinations include 9-in-1, anti-rabies, corona, and kennel cough. Additional medical certificates may be requested.
We will contact you before seeking medical attention. In dire emergencies, we will use any available veterinarian and you will be responsible for all incurred expenses.
We accept all breeds except those banned by law. Dogs that do not get along with other dogs are also accepted, but aggressive dogs towards people are not. If your dog becomes aggressive, your emergency contact will need to provide accommodation.
Dogs must be on a leash upon arrival and departure. You must specify any additional persons authorized to pick up your dog, who will need to present a valid ID.
Visitors are not allowed during the pet’s stay without prior consent.
Abandonment of pets is punishable by law. Legal action will be taken if pets are not picked up as scheduled, and you will be responsible for all associated costs.
Yes, by boarding with us, you give permission for Poochkins to use photos and videos of your dog for promotional purposes.
Please inform us immediately if you are dissatisfied with any of our services. We value your feedback and strive to improve continuously.
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